Service Charge Income: Haberfeld Clients vs. the Industry

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Industry Case Study

As a data-first company, Haberfeld analyzes key performance indicators to drive informed, best-practice decisions for our clients. Service charge income impacts the top line at every financial institution. Comparing the median for both the industry as a whole and the median for Haberfeld High Performance Growth™ users, there is a marked difference.

In 2025, the median Haberfeld client collected $190,000 in service charge income per branch, 2.6x higher than industry median of only $73,000. While the industry has experienced a steady decline in service charge income, Haberfeld clients have continued to grow their NII. This is largely driven by having more than double the average number of core relationships.

Haberfeld Clients vs. Industry Median resulted in 2.6x service charge income