eLearning by Haberfeld
Haberfeld Webinars and eLearning
All Haberfeld clients are welcome to join our free Webinar Series, free HPG Excellence eLearning program, and exclusive* custom eLearning opportunities!
Subscribe to the Monthly Webinar Series
Enjoy our monthly topics, dream big, invest in your teams, and reach your biggest goals. You will receive monthly webinars that cover a variety of topics with actionable steps to grow.
2026 Topics
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January – Think Haberfeld First
- June – Maximizing Your Referral Game
- July – Confident, Competent, and Reassuring
- August – The 5 Star Experience
- September – Becoming the PFI
- October – Understanding EQ
- November – Connection in a Time of Disconnection
- December – Preparing Your Branch for 2027
February – What Leaders Do
March – Hiring for HPG™ Success
April – How to Work with People Who Are Not Like You
May – The Importance of Accountability
Interested in additional eLearning?
On Demand Training with HPG™ Excellence eLearning
This self-directed on-demand training program includes nine (9) topics suitable for any front-line employee, whether new to your institution or in need of an HPG™ Excellence fundamentals refresher.
Topics Include:
- HPG™ Excellence Overview
- Introduction to Cross-Selling
- Introduction to Service Excellence
- Fundamentals of Cross-Selling
- Exceptional Experience
- Handling Objections
- Business Checking Accounts
- Service Recovery
- Earning Referrals
HPG™ Exellence in Action
In 2025, we had:
Financial Institutions
Active Users
Hours of Learning
Custom Courses*
Exclusive to and widely used by Haberfeld clients, our eLearning team will work closely with you and your Haberfeld Consultant to create a course designed to meet your institution’s needs! It will outline your specific sales process and products, and will match your branding guidelines. This is a great tool for onboarding new hires, ongoing and consistent sales process certification, and much more!
*Details, pricing, and timing will be provided by the eLearning team.
Growing Your Team
Join Patrick and Susan as they speak with Haberfeld’s Rachael Houghton (Executive Consultant & Director of eLearning and Special Programs) about the necessity of ongoing training.
Request eLearning Information
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