eLearning by Haberfeld
Haberfeld Webinars and eLearning
All Haberfeld clients are welcome to join our free Webinar Series, free HPG Excellence eLearning program, and exclusive* custom eLearning opportunities!
View Upcoming Webinars
Join us each month at 10:30am (Central) for the Haberfeld Webinar Series!
Omnichannel Service
April 17, 2024
10:30AM (CT)
Learn more about the variety of service delivery methods to maximize every opportunity for exceptional service across all channels.
Getting the Most Out of Symposium
May 8, 2024
10:30AM (CT)
Get the most out of your Symposium experience. This webinar is for those who are attending the 2024 Haberfeld Symposium in San Antonio, TX.
Plus One™
September 18, 2024
10:30AM (CT)
Explore the various components of the Plus One™ referral strategy, and see the online platform to help you generate, track, and reward referrals.
Haberfeld Reporting
June 12, 2024
10:30AM (CT)
This webinar will discuss strategies for ensuring you utilize Haberfeld’s reporting tools to your greatest advantage to produce results.
Communicating Results
July 17, 2024
10:30AM (CT)
What gets measured gets done. Please join this webinar for suggestions on how to best communicate results to your frontline.
Introduction to Cultivate™
August 21, 2024
10:30AM (CT)
Join this webinar for expert insight on growing, building, and supporting your team.
Local Advantage
February 21, 2024
10:30AM (CT)
This webinar will equip you with ideas on how to connect with people in your community through schools, business networking groups, not-for-profit organizations, and more.
Leading and Managing Through Change
October 16, 2024
10:30AM (CT)
This webinar will focus on managing change at the branch level to better equip team members when change occurs.
Preparing Your Branch for 2025
December 11, 2024
10:30AM (CT)
Learn tips on how to make the most out of your Haberfeld Strategy in 2025.
Team Building
November 20, 2024
10:30AM (CT)
Team building helps create a work environment where everyone is connected and engaged. Explore the benefits of team building.
Ongoing Training
January 17, 2024
10:30AM (CT)
Join this webinar for tips and insights to champion your strategy and engage ongoing training efforts in your branch.
Professional Presence
March 20, 2024
10:30AM (CT)
Professional presence can encompass our attitudes, our body language, what we say, and how we dress. Get tips on perfecting your professional presence.
Accelerating Learning
In 2023, we had:
2,200+
Webinar Attendees
4,583
Self Directed eLearners
Interested in additional eLearning?
On Demand Training with HPG™ Excellence eLearning
This self-directed on-demand training program includes nine (9) topics suitable for any front-line employee, whether new to your institution or in need of an HPG™ Excellence fundamentals refresher.
Topics Include:
- HPG™ Excellence Overview
- Introduction to Cross-Selling
- Introduction to Service Excellence
- Fundamentals of Cross-Selling
- Exceptional Experience
- Handling Objections
- Business Checking Accounts
- Service Recovery
- Earning Referrals
Custom Courses*
Exclusive to and widely used by Haberfeld clients, our eLearning team will work closely with you and your Haberfeld Consultant to create a course designed to meet your institution’s needs! It will outline your specific sales process and products, and will match your branding guidelines. This is a great tool for onboarding new hires, ongoing and consistent sales process certification, and much more!
*Details, pricing, and timing will be provided by the eLearning team.
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