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data analyst

Job Summary
The Data Analyst position is primarily responsible for analyzing and processing data related to the financial industry. This data is used to create direct mail recommendations and key statistics to aid in the creation of numeric analysis and customer behavior modeling.  Methods used include predictive analytics, exploratory data analysis, spatial analysis, cluster analysis and grouping techniques.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Analyze customer behaviors by creating mail recommendations
  • Processing and analysis of customer data and mail lists
  • Generate various maps reflecting mail recommendations and customer locations
  • Analyze account opening behaviors
  • Create numeric analysis of consumer behaviors
  • Creation of various reports including cross-sell modeling, segmentation, retention modeling and trending analytics
  • Initiate methods to test new approaches and develop technology to help sustain business intelligence
  • Other duties as assigned

Competencies

  • Expert knowledge and experience working with Transact-SQL. Ability to create and resolve complex SQL queries
  • Required knowledge of MS Excel and MS Access
  • Knowledge of VB.net, C#, ASP.net, HTML, JavaScript, Microsoft SQL Server, Adobe Acrobat, MS Word, PGP, ArcView GIS, ACE and Match/Consolidate Views from First Logic is favorable
  • Knowledge of postal regulations is a plus
  • Ability to problem solve
  • Deadline oriented
  • Self-starter
  • Timely attendance

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment

  • Work under supervision of the Sr. Vice President
  • This is a full-time, salaried position.
  • Casual/business casual attire
  • This role must be able to handle multiple tasks at one time
  • This role must be willing to adjust work priorities to issues that arise
  • This role must enjoy working with people in person and also via telephone, email and Zoom
  • The employee is required to hear conversations in all aspects of the position

Physical Demands
This job is mainly a sedentary role; however, the role does require the following non-sedentary activities:

  • While performing the duties of this job, the employee is required to communicate effectively with others, stand, and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects
  • The employee is frequently required to walk, sit, and to reach with hands and arms

 Preferred Education and Experience

  • Bachelor’s degree (Computer Science or related field preferred)
  • Minimum of two years of related experience
  • Development experience preferred
  • Large database administration/design is desirable

Position Type and Expected Hours of Work
This is a full-time position.  Days and hours of work are Monday through Friday, 8:00am to 5:00pm.

Travel
No travel is expected for this position.

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sales operation administrator

Job Summary
As a Sales Operations Administrator, you will work closely with the Haberfeld sales team to provide comprehensive reporting and tracking of sales activity and to complete tasks and projects for lead generation.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, process builder, validation rules, approvals, dashboards, reports, etc.
  • Maintaining & enhancing visual layouts, process builder and business logic to enhance business processes and improve user experience.
  • Developing, launching and managing in-depth dashboards and reports for all team functions at both management and individual levels.
  • Drive the innovative use of Salesforce as a productivity tool and business platform.
  • Remaining current on Salesforce best practices and technologies and advising on these practices for Salesforce based solutions.
  • Providing support to Salesforce users to resolve issues with Salesforce and related applications.
  • Working with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
  • Own the end-to-end process of tracking the sales funnel and metrics and delivering regular insights to management.
  • Define and deliver techniques to improve funnel performance and pipeline stage advancement.
  • Creating documentation, maintaining standardization and looking for ways to continuously improve processes & procedures.
  • Assist sales team with lead generation activities, including development and execution of outreach to prospective clients
  • Manage inventory of all marketing and exhibiting materials for the sales team.
  • Manage conference exhibit booth equipment, shipping, and logistics.
  • Help coordinate and organize weekly internal sales meetings.
  • Help the sales team with ongoing communications with other internal departments.
  • Invite prospective clients to our annual client symposium and Haberfeld University.
  • Answer inbound phone calls for the company.
  • Other duties as assigned.

Competencies

  • Strong analytical skills (including proficiency with Microsoft Excel) and experience with reporting and data analysis.
  • Preferred proficiency in marketing automation systems and integrating those systems with other technologies and processes (Haberfeld uses Salesforce and Pardot).
  • Ability to manage multiple projects at the same time in a fast-paced environment.
  • Technically capable, excellent communicator, and a desire to improve processes.
  • Timely attendance.

Supervisory Responsibility
This position has no supervisory responsibilities.

Required Education and Experience

  • Bachelor’s Degree in Business, Marketing, Advertising, Public Relations, English, Communications or related field.
  • 1-3 years of experience implementing and configuring Salesforce.

 Preferred Education and Experience

  • Salesforce certified administrator or Salesforce advanced administrator certification.
  • Associate’s degree.
  • Two years of related experience.
  • Banking knowledge/experience.

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inside sales representative

Job Summary
The Inside Sales Representative position is primarily responsible for providing support to and working alongside the outside sales reps by nurturing and generating qualified prospective client leads across the country.

Essential Functions

  • Conduct prospecting activities for qualified lead generation across the United States (calls, emails, direct mail outreach, etc.)
    Note: This role will not have specific territories, but will prospect for leads as assigned by sales team on a daily/weekly basis.
  • Build professional relationships with banking industry executives, strategic partners, and banking organizations
  • Exhibit at assigned banking conferences, including set-up and teardown
  • Assist with nurturing leads in the sales funnel with relevant information
  • Conduct all publicly available research on leads before exploratory meetings
  • Attend and take detailed notes on sales calls with leads
  • Collaborate with outside sales and marketing teams to develop compelling prospecting/marketing campaigns that generate interest and generate leads
  • Maintain information on contacts and accounts in CRM (Salesforce), and track progress with leads; review contact lists for targeted outreach
  • Other duties as assigned

Competencies

  • Knowledge of and experience with Microsoft Word, Excel and PowerPoint
  • Technically capable, excellent communicator, and a desire to improve processes
  • Self-starter and driven to reach and exceed individual and team goals
  • Ability to manage multiple projects at the same time in a fast-paced environment
  • Strong analytical skills and experience with reporting and data analysis
  • Ability to conduct educational and sales-focused presentations
  • Close attention to detail, and excels in spelling and grammar in correspondence with prospects/leads
  • Familiar with CRMs and contact/account management

Required Education and Experience

  • Associate’s degree (Marketing/Sales, Advertising, Business Administration/Management/Finance, or related field preferred)

Preferred Education and Experience

  • Bachelor’s degree (Marketing/Sales, Advertising, Business Administration/Management/Finance, or related field preferred)
  • Experience with Salesforce or similar platforms
  • 3+ years of related experience
  • Banking knowledge/experience

Apply for this position

benefits

benefits and compensation

Pay We offer competitive industry salary with discretionary year-end bonus. Salary is negotiable and commensurate with education, skills, and experience.

Employee Stock Ownership Plan You are eligible for our ESOP retirement plan when entry dates and requirements are met.

401(K) You are eligible for our 401(K) when entry dates and requirements are met.

Time Off Along with standard holidays, you’ll receive 10 vacation days, six personal days, one floating holiday, and two half-days for community service in your first year.

Health We pay 100% of individual employee health insurance premiums. You’ll only pay premiums for any dependents on your plan.

Dental We pay 100% of the dental premiums for employees and their dependents.

HSA If you open a Health Savings account, we’ll match up to $1,000 per calendar year to help with deductibles, prescriptions, contact lenses, etc.

Other Insurance We offer group term life insurance, short-term disability insurance, and long-term disability insurance.

Parking We pay for parking within a covered garage that’s attached (and right next door!) to our building.

Perks Fun is a BIG deal here! Along with an overall attitude of enthusiasm and support, we hold giveaways, after-work get-togethers, and department outings.

Wellness Our onsite fitness center, lockers, and showers make it easier to stick to your fitness goals, and we actively encourage you to take that time! Plus, there are all the fun wellness challenges from our Wellness Committee.

Giving Giving back is huge for Haberfeld. Our Giving Committee holds several fundraisers throughout the year, and the company matches that generosity.

Opportunities We are an ever-evolving company with new initiatives on the horizon. Wherever you start with Haberfeld, there’s no telling where you can go.