we grow core customers

financial institutions

growth by the numbers

For nearly 35 years, we’ve used our multifaceted High Performance Growth™ strategy to deliver millions of new core customers to hundreds of community financial institutions nationwide. Our clients experience sustainable growth in account openings, profitability, and market share.

our strategy

There are four primary drivers to High Performance Growth™

consulting

Our team of experts help align your people, products, and policies to sustainably grow your institution’s market share and better serve your communities.

marketing

Become the go-to financial institution for prospects who switch. Our data-driven, omnichannel marketing approach uses a mix of tactics to yield the highest return on investment.

training

When prospects visit your branch, ensure they leave as account holders. We’ll give your managers and staff the confidence, knowledge, and support they need to improve their talent and maximize effectiveness.

analytics

With over three decades of experience, we have accumulated millions of
data points to inform every aspect of your strategy, ensuring your institution reaches its full growth potential.

the results

Haberfeld clients significantly outperform their peers.

rate of new retail customer acquisition

rate of new loan growth

rate of new business customer acquisition

improvement in efficiency ratio

 

“Everybody is on the same page, we’re all steering the boat in the same direction, we’re all focusing on getting all of the customers.”

Amy Hall, Chief Customer Service Officer, First Community Bank

 

Attracted almost 20,000 new customers and $180 million in new deposits over six years.

Client results for a 15-location, $650-million financial institution

 

“As a community bank, partnering with Haberfeld has given us opportunities to reach our potential customers we could never have achieved on our own.”

Kayla Luton, Operations Center Manager, Community Bank and Trust

 

 

Increased new member households 45% with 8,000 new checking accounts in just three years.

Client results for a 10-location, $492-million financial institution

 

Added 4,990 new members and 2,089 additional new consumer checking accounts opened.

Client results for a 7-location, $480-million financial institution

it’s time to grow