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Referrals That Get Results in Just Four Steps

by haberfeld | Feb 4, 2022 | customer service, marketing, sales | 0 comments

Referrals That Get Results in Just Four Steps When a referral results in a new core relationship, something beautiful happens! It’s a positive endorsement of your bank or credit union’s customer service and typically results in a more loyal relationship. Referred...

Pop the Hood: A Customer Service Checklist

by haberfeld | Feb 4, 2022 | customer service | 0 comments

Pop the Hood: A Customer Service Checklist By Bill Etmund Your car seems to be running just fine. No menacing dashboard lights are blinking at you. But since you’re a wise car owner, you occasionally drive your vehicle in for a maintenance checkup. You have the brakes...

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